1.The present general conditions regulate the rights and obligations of the parties in the scope of the delivery by Auxipress of the services ordered by the subscriber, as defined hereafter.

2.The subscription becomes effective at the soonest the day of reception of the order form duly signed, without retroactive measures. Every subscription is valid for the length of time indicated on the order form until written renunciation of the customer, at latest 3 months before its expiration. Our prices are indexed annually on December 1st according to a coefficient published on our website and derived from the evolution of the consumer price index published by Statbel on December 1st.

3.Without any written renunciation and in order to avoid a momentary interruption of the press reading or of the audiovisual monitoring, the subscription is automatically renewed, according to the rate in force at the date of renewing, and for the same length of time.

4.Only the orders on the order form are valid.

5.The administrative costs (postal, handling and delivery fees) are borne by the subscriber. The delivery occurs at the risk of the subscriber, without any possibility of compensation. Involuntary omission of Auxipress, in the monitoring of the press or of the audiovisual news, cannot be considered as a faulty nonfulfillment of the obligations on its charge. The monitoring of media can indeed not be fulfilled on automated or computerized way, but by readers who have followed a special training. The nature of our services does so not allow guaranteeing a hundred percent failure-free service. However, the experience learns that we reach an average level of location of minimum ninety percent. Likewise, in the scope of obligation of means, Auxipress makes sure that the agreed delivery periods are respected, but cannot be considered as responsible for a late delivery because of a late publication or a late receiving of newspapers or information from the editors, of a defection of the communication systems or sending, or, more generally, of a fortuitous case or act of God.

6.The subscriber of the order form is the only responsible for the payment of the sums owned, even if the invoicing address is different.

7.All remarks or complaints relating to the invoice must be send by certified mail no later than within 8 days following reception.

8.The applicable rates are those that are featured on the offer made to the customer, or, for lake, are the current Auxipress rates in the time the order has been made and that the customer recognized he has had knowledge on the documents he received. Auxipress reserves the possibility to change the rates by prior notification to the subscriber.

9.Our invoices are to be paid cash 30 days after the invoice date. In case of non-payment when due, the sum of the invoice will automatically increase by 15% with a minimum of 100 €. Moreover, every invoice unpaid will rightfully produce an irreducible fixed interest by 1,5% per month of delay and the suspension of the subscription. The services are provided and are invoiced by Auxipress.  All our rates are VAT excluded.

10.Auxipress reserves the right to terminate a contract if a customer no longer adheres to or is in clear violation of Auxipress’ Declaration of Principles (see below). In such cases, termination will be considered after a thorough evaluation of the customer’s adherence to the stated principles, with due notice provided to the customer.

11.« Auxipress » stands for S.A. Auxiliaire de la presse, in brief « Auxipress », whose registered office is located Boulevard du Souverain, n° 25 boîte 8 à B-1170 Bruxelles (Enterprise number: 0403529995), or S.A. Euro Argus Bureau d’extraits de presse européenne, in brief « Euro Argus », whose registered office is located Boulevard du Souverain, n° 25 boîte 8 à B-1170 Bruxelles (Enterprise number: 0413900681).

Only the courts of Brussels are competent in every complaint. They exclusively apply the Belgian right.


1.Primary use: Auxipress want to draw subscribers’ attention to the fact that most of the news items are protected by copyright. Auxipress negotiated with many editors license agreements in order to allow (1) Auxipress to offer to its customers the service of sending of photocopies, fax or sending per email of the electronic version of the articles’ text published in paper editions of the publication, and (2) for its customers to receive, per post, fax or email this articles or articles’ copies.

2.Secondary use: The subscriber undertakes and guarantees under his own responsibility that he will respect the applicable copyright rules relating to the photocopy or the redistribution outside and/or on his intranet of articles’ copies by using the articles and articles’ copies received from Auxipress. Except as otherwise agreed by the law and except the copies authorized by Reprobel, these secondary uses of the articles by the subscriber must be authorized by the editors or their representatives. According to the accords with the editors, Auxipress is bound to forward to the editors or to their representatives the subscribers’ name who have placed an order by Auxipress for (according to the case) electronic services, photocopies or faxes, to the exclusion of specific data’s relating to the order of the subscriber such as keywords, searched subjects, etc., which remains confidential. Therefore the editors can invite the subscriber or their representatives to conclude a license deal in order to cover the secondary uses done by the subscriber and uncovered by this text.

3.The newspapers and editors list belonging to the application field of the license contracts concluded by Auxipress and the conditions of these licenses are open to be modified in the future. Consequently, Auxipress reserves the possibility to adapt its services, with prior notification to the subscriber.



1.The monitoring of advertising spots and the generics of broadcastings are not included in the subscription.
2.Auxipress reserves the right to not ensure the transmission of some information in accordance with the conventions that it could have signed with the distributors. In any case the responsibility of Auxipress cannot be searched in case of broadcasting or nonbroadcasting or partial broadcasting of the radio and TV programs, in case of breakdown or strike of the broadcast societies, in case of technical blackout of the monitoring tools and, more generally, act of God.
3.Auxipress stresses the fact that the subscribers can only use the documents, pictures, audio/visual recording that can be the subject of intellectual property rights (copyrights, neighbour rights) in the scope of intern using in the enterprise or the institution they represent, respecting the intellectual rights of the rights holders. Every other reproduction or communication in public, whatever the reason may be or even free of charge, is subjected to the prior authorization of the rights holders and/or the broadcasters that the subscribers, under their own responsibility, will ensure to obtain.



The following are applicable:
« Copyright: using rules of the press contents by the customer of Auxipress ».

Accepting the delivery of the press contents, the customer of Auxipress is bound under his own responsibility to only proceed to the following uses of the contents. That means:

Any other use or any other dissemination by Auxipress to more than three people per client requires a prior and specific authorisation obtained by the client from Copiepresse – management company mandated by the French-speaking and German-speaking newspapers publishers, save legal exceptions. Following points are concerned: the realisation of intern press reviews on electronic support, the electronic reproduction or scanning in order to constitute a database or a communication on internet (including social networks), Intranet and Extranet, the commercial using or not to extern purposes, or on documents distributed outside the enterprise, the reproducing in a newsletter, enterprise’s journal, personalised email or through mailing list or newsgroup, etc.

All useful information relating to this matter can be received from

COPIEPRESSE, rue Royale 100 – 1000 Bruxelles

Tél : +32 2 558 97 80 – [email protected]

“Personal data protection: transfer to a third party”

Auxipress transmits personal information about its contact person for each client to Copiepresse on a quarterly basis. The information contains name, surname and/or email address of the contact person. Copiepresse needs these data to get in touch with the client’s contact person to request additional information about the secondary use of the media content and, if need be, propose a licence to normalise the abovementioned secondary use. The contact person may withdraw the authorisation to transmit personal data to Copiepresse at any given time by sending an email to: [email protected]. Auxipress will immediately inform Copiepresse about the request to ensure that the personal data is erased from Copiepresse’s database. Under these circumstances, the client will see to it that a new contact person is appointed and their personal data forwarded to Copiepresse. This new contact person must be a recipient of the media content or have access to it.



1.Commitment to Ethical Principles

Auxipress adheres to rigorous ethical principles, including the respect for human rights, and the fight against racism and xenophobia.

2.Termination of contract for breach of ethical principles by Customers and their Managers

If Auxipress has evidence or reasonable grounds to believe that its customer, or any of its executives or representatives, have been convicted in a court of law for human rights violations, racism, or xenophobia, Auxipress reserves the right to immediately terminate the contract, without prejudice to its legal rights and recourses.

3.Effects of Termination

In the event of termination of the contract under this clause, shall not be liable for any damages, losses, or liabilities resulting from the termination. The customer will remain liable for any payments due under the contract up to the date of termination.



Article: Processing of personal data

AUXIPRESS processes the following personal data relating to its customers and potential customers: Identification and contact details (surname, first name, job title, address, telephone number, e-mail address) and personal characteristics (gender).

AUXIPRESS processes personal data for the following purposes:

(1) to inform customers and potential customers about the products and services of AUXIPRESS;

(2) to manage the relationship with customers.

This processing of personal data is necessary:

(1) for the performance of the contract to which the customer is a party or for the performance of pre-contractual measures taken at the request of the potential customer;

(2) for the legitimate interests pursued by AUXIPRESS: informing (potential) customers about the products and services of the company.

AUXIPRESS may communicate the personal data of clients and potential clients:

(1) to subcontractors acting on behalf of AUXIPRESS;

(2) to the public authority to which AUXIPRESS would be legally obliged to disclose information;

(3) in the context of legal proceedings;

(4) to copyright management companies;

(5) to copyright owners.

Personal data will be retained for a maximum period of 10 years after the end of the contractual relationship.

The customer and the potential customer have the right to request from AUXIPRESS:

(1) access to their personal data;

(2) rectification or erasure of their personal data;

(3) restriction of the processing of their personal data;

(4) to provide their personal data, as part of data portability.

Customers and potential customers are not obliged to provide such personal data and have the right to object to the processing of their personal data. This may result in non-performance of the contract, in whole or in part, without AUXIPRESS being held responsible.

The rights guaranteed to the (potential) client by this provision must be exercised under the conditions and in the forms provided for by Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

AUXIPRESS provides copyright holders or their representatives with customer identification and contact details. This data is necessary for them to contact the customer via a contact person to ask whether the client is making secondary use of press content – and if so, to offer a licence for said use.

The contact person may object at any time to his/her data being used by sending an e-mail to the following address: [email protected]. In this case, the customer must provide the details of another contact person or department who has access to or receives the press content.